Please use our email form for simple inquiries:
You may also email us at email@example.com.
Phone: 717-738-7330. Please bear in mind, we are an e-commerce company and have no staff sitting by the phone. This number rings in the office, but we’re usually in the shop making guides. Email is, and will remain, the primary mode of communication for Golden Witch, in large part because we can email you back between 4- 7 AM, most weekdays, prior to heading into the shop for the day. Leave a voice message if you’d like, but please do not expect a prompt response by phone. Also, as more and more folks have been requesting tech info, please understand that you MUST email if you have tech questions. The written response you receive will most likely form the basis for a future “ramble” on this site, or a quick FYI-type note on a product page, so in this way you’re helping other rodmakers. For more details on why you’re not getting us by phone, please see the “shop” note at the bottom of this page….we’re a tiny niche manufacturer and our efforts are spent primarily in the shop. Thanks for understanding!
Fax: 717-738-4957. Exceptionally old school, but it works! We try to sift through the faxes once each business day, hunting for your orders amid the drift of real estate, exotic travel, and corporate financing offers. If you work for any company which is spamming our fax machine, please evaluate your life, ponder the theme song to M*A*S*H*, then come to realize that if you’d simply spend your efforts creating something of value, your life would improve dramatically; become a farmer, a musician, a writer, or a craftsman, but for the love of all that is holy please stop being a spammer.
Mail: GWT, Inc./P.O. Box 159/Hopeland, PA 17533.
Shop: Sorry, there is no retail shop at the present time. Guys & Gals – all our current and potential clients – please know how much you are appreciated. Without YOU, we couldn’t earn our living making obscure parts for fishing rods, so our appreciation is both broad and deep. However, “the shop” is one of those things that requires a gentle bit of bluntness which we hope you’ll understand and come to appreciate. The fact that there is no retail shop means that you can’t come here, not to visit, not just to ‘quick pick up some parts.’ Golden Witch is minimally staffed – it’s a lean, craft-oriented, operation and it works as a business because the work is focused. We know what we can manage, and what we cannot manage. As GW has gained a bit of notoriety, the requests for shop visits have risen dramatically. Folks who are local want to save on shipping. Folks who are not local are willing to drive, even fly, long distances just to visit. The only way to stay lean and profitable in this sort of a ridiculously small niche, while trying to work remotely reasonable hours, is to stay focused on what we’re good at. That’s making nice parts. All this is to say that we’re politely requesting that you not ask us to make an exception for you. You are one rodmaker among hundreds who’d like us to make that exception. Until we grow to where it’s worthwhile paying staff to manage a retail shop, the answer will always and unconditionally be, “sorry, and thanks for your interest, but no.” If you understand our position and continue to do business with us, rather than perceiving a shop closed to visitors as some sort of affront to your good nature, then we’ll continue to grow and prosper. We do need your business and we’d love to earn that business by supplying good parts and offering good, e-commerce style, customer service. If Golden Witch continues to succeed, we’ll be here when you need an obscure guide or a fancy rod tube kit. For the time being, that means we’ll have to mail it to you. We are an e-commerce, mail-order firm. Thanks for understanding.